Terms & Conditions

Effective Date: September 19, 2025
Company: Aisha Tariqa Digital LLC
Website: https://brandatelier.aishatariqa.digital

By accessing or purchasing from this website, you agree to be bound by the following Terms and Conditions. By initiating any purchase of The First Impression Suite, you confirm that you have read, understood, and accepted these terms in full. All services are provided under the assumption that you have reviewed and agreed to these terms. Please read them carefully before engaging with our services.

1. Overview of Services

Aisha Tariqa Digital LLC provides boutique branding services through The First Impression Suite, which includes a branding guidelines booklet and accompanying digital asset files.

2. Purchase & Usage

• The First Impression Suite is a one-time branding service tailored to early-stage founders and businesses.

• All purchases are non-transferable.

• Afterpay, Klarna, or other installment options may be offered at checkout via Stripe.
  
  

3. Project Timeline

• Brand Atelier projects are completed within 15 days from receipt of your completed discovery form.

• The initial branding suite files are delivered within 10 days after we receive your completed discovery form.

• Clients are given a review period and opportunity for revisions for 2 days, followed by final delivery within 3 additional days.

• Total expected turnaround is 15 days from intake to final delivery.

• Clients may purchase additional revision sessions for $100 each after the final delivery.
  
  

4. Client Responsibilities

• Clients must submit complete, accurate intake information to initiate the project.

• Timely feedback is required to maintain the project timeline.

• Aisha Tariqa Digital LLC is not responsible for delays caused by late or incomplete responses.
  
  

5. Intellectual Property

• You retain full ownership of your brand materials and assets.

• Aisha Tariqa Digital LLC reserves the right to showcase non-confidential work as part of our design portfolio unless otherwise requested in writing.

• Final branding materials are yours to use freely upon completion.
  
  

6. Payment Terms

• Payments are processed securely through Stripe at checkout.

• Buy Now, Pay Later (BNPL) options (e.g., Afterpay, Klarna) may be offered at checkout through Stripe and are subject to both Stripe’s terms and the BNPL provider’s (e.g., Afterpay, Klarna) approval and repayment conditions.

• Payment is due in full at checkout unless an installment provider is selected.

7. Refund and Delivery Policy

Aisha Tariqa Digital LLC offers full refunds only if a project is not delivered by the agreed deadline and the delay is solely the responsibility of Aisha Tariqa Digital LLC. Refunds will not be granted under any circumstances caused in whole or in part by client actions or inactions. Refund eligibility is forfeited under any of the following conditions:

• Unsubscribes: If the client unsubscribes from project communications at any point during the project timeline, Aisha Tariqa Digital LLC will cease sending updates, emails, or access links. Delivery will still be completed by uploading the final project files to the designated client folder within the agreed timeline. At that point, delivery is deemed complete, and refund eligibility is forfeited.

• Bounced Emails: If the client’s email address bounces, the welcome email (which contains the intake and discovery forms required to begin the project) cannot be delivered. If the client does not follow up with a valid working email address, no work can be completed, delivery cannot occur, and refund eligibility is forfeited.

• Unopened Emails: If the client does not open the welcome email (and a follow-up email) that contains the intake and discovery forms, the forms cannot be submitted, no work can begin, no delivery can occur, and refund eligibility is forfeited.

• Failure to Submit Forms: Project work cannot begin until the client submits all required forms, including but not limited to discovery, intake, and concepts forms. If such forms are not submitted, no work will be performed, the project will not be delivered, and refund eligibility is forfeited.

• Purchase Without Forms: A purchase without completed intake, discovery, or concepts forms constitutes only the purchase transaction itself. No project work will be delivered, and refund eligibility is forfeited.

• Project Timelines: The allotted project timeline (10, 15, or 30 days, depending on the service) continues regardless of whether or not the client participates, responds, or submits forms. Once the deadline passes, the project is considered closed, and refunds will not apply.

• Definition of Delivery: Delivery is defined as making the final project files accessible in the client’s designated folder by the agreed deadline, regardless of whether the client views, opens, or acknowledges related communications.

• Proof of Delivery: Aisha Tariqa Digital LLC reserves the right to track and record email delivery, open rates, unsubscribes, bounces, link clicks, and file access logs as proof of delivery. Where such records confirm delivery, the project is deemed completed, and no refund will apply.

Refunds, where applicable, will be processed to the original payment method within 30 calendar days of confirmation. In all other cases, project fees are non-refundable.

8. Limitation of Liability

Aisha Tariqa Digital LLC is not liable for:

• Any indirect, incidental, or consequential damages related to the use of this service

• Client misuse or misinterpretation of brand materials

• Technical issues with third-party platforms such as Stripe, Monday.com Forms, or Google Drive
  
  

9. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. The most current version will always be posted on this page, along with the effective date. Continued use of our services constitutes acceptance of any changes.

10. Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to conflict of law principles.

11. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact:
📧 brandatelier@aishatariqa.digital
🌐 https://brandatelier.aishatariqa.digital